How long will it take to get my order? Production time is determined by the date the art is approved. Standard production time is typically 7-10 days from receipt of approval. Please add additional time for shipping.
Is rush service available? Rush service is available for an additional charge. Please contact us at 1 877-389-9733 for additional information. Do you accept purchase orders? We do accept PO’s from Government, Law Enforcement and Healthcare providers. Please contact us for details. Do I have to customize? No, all of our products are available without customization.Orders are usually shipped within 2-4 business days. Returns: Customized Products are not subject to return unless defective. 35 % restocking fee + shipping on non customized returns applies. Return requests must be made within 48 hours of receipt and require approval and a Return Authorization Number. Returns without and RA will not be accepted. Shipping: Standard shipping is UPS Ground. Claims for lost or damaged shipments are to be made directly to the carrier. Shipping errors must be made within 48 hours of receipt. We cannot be responsible for discrepancies received by third parties. Over/Under runs Exact quantity will be shipped on most orders. Offset printed orders are subject to a 5-7% over under run. |